Are there any charges for an exchange or return?
Shipping is not included in returns or exchanges
How do I exchange or return?
Please return your item to the address below
5062 Lankershim Blvd. #2002 North Hollywood, CA 91601
In the package please include a note with your order number, full name and what would you like to exchange for
EMAIL US AFTER SHIPPING : INFO@JOSSIEOCHOA.COM
Please take extra care to inspect all returned items to ensure they meet these requirements:
Free of hair and odors
No stretch marks or permanent wrinkles
Sewn in tags attached
Not bent in half to ship back
Within 30 days of purchase
How soon will I get my store credit or exchange?
Once your return is received, please allow 3-7 days for our returns department to process and inspect your return.
You will then receive your store credit via email to reorder the new size or style.