Exchanges and Returns


Are there any charges for an exchange or return?

  • Shipping is not included in returns or exchanges

How do I exchange or return?

  • Please return your item to the address below

  • In the package, include your order number and full name

  • address: 5062 Lankershim Blvd. #2002 North Hollywood, CA 91601 

  • EMAIL US AFTER SHIPPING : INFO@JOSSIEOCHOA.COM

Requirements

Please take extra care to inspect all returned items to ensure they meet these requirements:

  • Unworn

  • Unused

  • Unstained

  • Free of hair and odors

  • No stretch marks or permanent wrinkles

  • Original Packaging

  • Sewn in tags attached

  • Not bent in half to ship back

  • Within 30 days of purchase

How soon will I get my store credit or refund?

  • Once your return is received, please allow 3-7 days for our returns department to process and inspect your return.

  • You will then receive your store credit via email to reorder the new size or style.


Contact Us

INFO@JOSSIEOCHOA.COM